Fluent English over the phone

Hello,
Do you have to handle phone calls with foreigners ? Is it difficult to understand them and express yourself the way you want to?
This course shows you how to
•make a phone call•receive calls•hold and transfer the calls, record a voice message, take and leave messages•handle difficulties and end the call•be polite in English•greet and address people It gives you alternatives to the spelling alphabets and presents the names and pronunciation of the special characters.
The course is built on 8 lessons. There are printable lists of the expressions and the spelling alphabet.
Also, you can check your understanding and communication with  test questions.
Are you ready? Let’s get started. See you with the first episode.