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Manager’s Guide to Difficult Conversations

Communication Techniques & Scripts for Handling Difficult Conversations, Conflict Management & Managing Emotions
4.3
4.3/5
(1,552 reviews)
5,748 students
Created by

9.7

Classbaze Grade®

10.0

Freshness

9.2

Popularity

9.2

Material

Communication Techniques & Scripts for Handling Difficult Conversations
Platform: Udemy
Video: 1h 38m
Language: English
Next start: On Demand

Best Difficult Conversations classes:

Classbaze Rating

Classbaze Grade®

9.7 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness

10.0 / 10
This course was last updated on 6/2022.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Popularity

9.2 / 10
We analyzed factors such as the rating (4.3/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Material

9.2 / 10
Video Score: 7.8 / 10
The course includes 1h 38m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 1 hours 18 minutes of 25 Difficult Conversations courses on Udemy.
Detail Score: 10.0 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.9 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

13 articles.
12 resources.
0 exercise.
0 test.

In this page

About the course

+++++++++++++++++++++++++++++++++++++++++++++++
We are top Udemy instructors in the personal development category. Our courses have been taken by over 700,000+ happy students from 200 countries.
We have a thriving community in the course and we are actively involved and answer questions within 24h.
+++++++++++++++++++++++++++++++++++++++++++++++

We all have those conversations we keep putting off. Those times when we know we should talk to someone, but we don’t.  
And then there are those conversations we HAVE to have as leaders, such as:
•Addressing behavioral issues
•Discussing promotions that aren’t coming
•Mediating conflicts
•Or worse, laying someone off 
It’s understandable if you resist these conversations. Maybe you’ve tried approaching an individual in the past and it went badly. Or maybe you fear that talking about a problem will only make the situation worse. 
Having difficult conversations is never easy, whether they’re with co-workers, staff or subordinates. The problem is that avoiding difficult conversations has detrimental consequences. And, approaching difficult conversations without clear goals and effective communication strategies can make matters even worse by eroding trust and damaging relationships. 
Whether you’re the CEO, manager, supervisor, team lead, or you work in human resources, it is your responsibility to be the example for how to approach difficult conversations. 
The good news is that there are PROVEN TOOLS AND STRATEGIES for handling these situations. Plus, when you prove that you can handle difficult situations with ease and grace it will earn you respect, trust, and adoration from those you work with, improving your relationships as well as the overall atmosphere and productivity of your organization. 
In this course we’ll help you: 
•Develop a better understanding of why certain conversations are so challenging, why you avoid them, and what consequences you face by not mastering this skill. 
•Overcome fear of confrontation, not knowing what to say, or, ultimately, failure, and develop confidence that you can handle difficult conversations with minimal discomfort. 
•Take responsibility for the success of these situations by preparing in advance and focusing on the desired outcomes. 
•Understand and manage emotions before and during the conversation to avoid escalation. 
•Utilize proven techniques for effective communication, listening, and approaching the conversation. 
So, are you ready to transform your relationship with your employees? If so enroll now, we look forward to seeing you in the course!
Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason. 

So who are we? 
We are Joeel & Natalie Rivera, serial entrepreneurs, authors, speakers, and educators. We have over a decade of experience in the field of psychology and life coaching and our greatest passion is empowering others to live life on their terms, fulfill their potential, and embrace their greater purpose. All of our programs are designed based on our experience in coaching, social services, psychology, and education, as well Joeel’s Masters Degree in Counseling and research on happiness for his dissertation for a PhD in psychology. We have over 300,000+ students from 195 countries.

Copyright ©️ Transformation Services, Inc. | All Rights Reserved

What can you learn from this course?

✓ Overcome resistance to difficult conversations and feel confident and well-prepared
✓ Know what to say and how to approach difficult topics with minimal conflict or discomfort
✓ Use proven communication techniques that ease tensions, open communication, and build relationships
✓ Save your team and organization from the long-term consequences of avoiding critical issues
✓ Plan your approach and choose the right timing, location, and how to begin the conversation
✓ Understand how to manage emotions before and during the conversation
✓ Develop your manager’s superpower—listening!

What you need to start the course?

• The ability to print course materials

Who is this course is made for?

• Leaders, managers or human resources professionals who want to address difficult conversations professionally
• Anyone who wants to handle challenging issues in the work place in a way that avoids conflict

Are there coupons or discounts for Manager's Guide to Difficult Conversations ? What is the current price?

The course costs $17.99. And currently there is a 82% discount on the original price of the course, which was $99.99. So you save $82 if you enroll the course now.
The average price is $28.0 of 25 Difficult Conversations courses. So this course is 36% cheaper than the average Difficult Conversations course on Udemy.

Will I be refunded if I'm not satisfied with the Manager's Guide to Difficult Conversations course?

YES, Manager’s Guide to Difficult Conversations has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any financial aid for this course?

Currently we could not find a scholarship for the Manager's Guide to Difficult Conversations course, but there is a $82 discount from the original price ($99.99). So the current price is just $17.99.

Who will teach this course? Can I trust Joeel & Natalie Rivera?

Joeel & Natalie Rivera has created 95 courses that got 157,782 reviews which are generally positive. Joeel & Natalie Rivera has taught 484,361 students and received a 4.5 average review out of 157,782 reviews. Depending on the information available, we think that Joeel & Natalie Rivera is an instructor that you can trust.
Top instructor with over 700,000 students
Joeel and Natalie Rivera are professional speakers, trainers, and coaches.
Their mission is to provide tools that empower people to ignite their dreams,  unleash their potential and fulfill their purpose. Through their  company, Transformation Services, Inc., they provide digital content  publishing, online courses, and life coach training programs that act as  a catalyst for personal empowerment.
Joeel is a former psychology professor with a Master’s Degree in Counseling  and Education and is currently completing his dissertation for his Ph.D.  in Psychology, with an emphasis on happiness. Using the science of  psychology and human potential, they train leading edge entrepreneurs,  leaders, life coaches, and individuals how to master the power of their  mind and create their destiny.
They are serial entrepreneurs who challenge and inspire others to take their  power back through self-employment as INDIEpreneurs, (self-employed  freedom junkies). Between the two of them, they’ve started over a dozen  businesses, from photography to a non-profit teen coaching center, and  from an import business to a holistic virtual office.
They became INFOpreneurs in 2014 when they fully transitioned their print  magazine into digital format because they found they could reach an  exponential, worldwide market at a fraction of the time and cost. They  closed their physical offices and began converting their in-person  workshops and speeches into information products and online courses.  Then, in 2015 they received a proverbial “kick in the pants” to go  “all-in” when Joeel fell ill after traveling overseas. Unable to leave the house, they continued to reach and inspire their market by digitizing their popular workshops, life coach training programs and certifications, making them available worldwide at a fraction of the cost.
Today, they have served over 700,000 students from 200 countries and territories.
Browse all courses by on Classbaze.

9.7

Classbaze Grade®

10.0

Freshness

9.2

Popularity

9.2

Material

Platform: Udemy
Video: 1h 38m
Language: English
Next start: On Demand

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