ServiceNow Certified System Administration Test – CSA -Oct18

This course is mainly for giving the students an idea on how the ServiceNow admin exam is. This is not the real certification exam, but, just a mock test.
This course contains 315 questions on ServiceNow Administration covering almost every topic required in the CSA exam.
Real ServiceNow Certified System Administration consists of 60 questions delivered in a 90-minute period. 70% is required to pass the exam.
In this mock test, each mock test has 63 questions, which have to be completed in 90 minutes. The minimum percentage to pass a test is 75%.
Remember – real exam will have 60 questions to be completed in 90 minutes. Pass percentage is 70.
This course is purely focused on the Mock Test, but not the Admin Training. If you are looking for ServiceNow Admin Training, I have a special course for it. Check that out
The topics which are covered in these mock tests are
Section 1: User Interface & Navigation
1) Understand the key UI components of ServiceNow
2) Know how users are organized in ServiceNow, including how they are added to the platform and access different areas
3) Explore lists and forms, as well as their respective features
4) Identify the importance of branding, as well as how to apply it to the platform
Section 2: Collaboration
1) Identify practices related to task management, including features/functionality available to leverage
2) Know what notifications are and what they are used for
Section 3: Database Administration
1) Understand the database schema
2) Know how to protect data in ServiceNow with Access Control Rules
3) Know how to populate the database by using Import Sets
4) Identify how to utilize a configuration management database and why 
Section 4: Service Automation
1) Identify how Service Level Agreements are used
2) Explore the Service Catalog and its components
3) Understand what the Flow Designer and Workflows are and why they are used
4) Know about the Knowledge Base and its content creation process
5) Understand basic reporting and the benefits of performance analytics 
Section 5: Intro to Scripting & Application Tools
1) Identify various script types available in the platform and what they enable
2) Know what Update Sets are and how they are used
3) Understand an overview of application development and general guidelines