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IT Support /Desktop Support/Service desk/ interview Prep

115 Questions and answers . Prepare for your IT Support Tier 1 interview, Be prepared and pass your interview
4.2
☆☆☆☆☆ 4.2/5
(77 reviews)
2,354 students
Created by
Motasim Ibrahim

8.7

Classbaze Grade®

9.5

Freshness

7.6

Popularity

8.4

Material

Detailed Analysis »

115 Questions and answers . Prepare for your IT Support Tier 1 interview
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Platform: Udemy
Price: check current price
Language: English
Next start: On Demand

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Classbaze Rating

Classbaze Grade®

8.7 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness

9.5 / 10
This course was last updated on 11/2021.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Popularity

7.6 / 10
We analyzed factors such as the rating (4.2/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Material

8.4 / 10
Video Score: 7.5 / 10
The average video length is 1 hours 51 minutes of 28 IT Support courses on Udemy.
Detail Score: 8.1 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
0 resource.
0 exercise.
5 tests or quizzes.

In this page

About this course

  The course will teach you this
  What you need to START the course
  Who can start this course?
General questions
  Coupons & Discounts
  Guarantees & money back
  Financial aid
Teacher
Classbaze hand picked recommendations

About the course

Are  you looking for IT support Tier one  job ? Are you ready for Technical interview? Do you need to built your skills on IT Filed ? if yes , then you are in right course . here you will find everything you need to pass your technical interview. I have designed this course based on Questions and answers which covered all area that related to Technical support / Desktop support and service desk including Examples and real life scenarios 
These questions and answer suitable for job hunter and people who stuck in technical  interview . I have divided this course as below:
ITIL and Ticketing system :  ITIL, service request , incident , problem ,Workaround ,SLA and Ticketing System including Real life scenario
Active Directory : Domain, Workgroup, Domain controller, OU , how to reset password , create user account , RSAT tool….ect
Network: IP address , DNS, DHCP,Proxy server ,NAT router , switch ,Firewall , Antivirus , VPN , Network printer ,OSI model , ports number ,TCP/IP ….etc.
Outlook and backup : How to configure outlook ,OST file , PST file ,Archiving and outlook tool…etc
Troubleshooting :  Strategies to Troubleshoot issue ,  Network issue , hardware issue , software issue , security issue…ect

What can you learn from this course?

What you need to start the course?

Who is this course is made for?

• Beginner who looking for Tier one IT support/Desktop Support/Service Desk Positions
• people who want to expand their IT knowledge
• People who want to change their current IT Support position
• Anyone who is going to face IT Support interview

Are there coupons or discounts for IT Support /Desktop Support/Service desk/ interview Prep ? What is the current price?

The course costs $12.99. And currently there is a 35% discount on the original price of the course, which was $19.99. So you save $7 if you enroll the course now.
The average price is $15.2 of 28 IT Support courses. So this course is 15% cheaper than the average IT Support course on Udemy.

Will I be refunded if I'm not satisfied with the IT Support /Desktop Support/Service desk/ interview Prep course?

YES, IT Support /Desktop Support/Service desk/ interview Prep has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any financial aid for this course?

Currently we could not find a scholarship for the IT Support /Desktop Support/Service desk/ interview Prep course, but there is a $7 discount from the original price ($19.99). So the current price is just $12.99.

Who will teach this course? Can I trust Motasim Ibrahim?

Motasim Ibrahim has created 2 courses that got 95 reviews which are generally positive. Motasim Ibrahim has taught 3,979 students and received a 4.5 average review out of 95 reviews. Depending on the information available, we think that Motasim Ibrahim is an instructor that you can trust.

Learn everything about

Motasim Ibrahim

IT Engineer specialist
My name is Motasim Ibrahim ,I have Seven  years of experiences as IT  Engineer  specialist I have done  ITIL-F, CCNA routing and switching, MCTS -Windows 7 configuration , MCDST-windows 7 troubleshooting  ,MCSA -Windows server2016, MCSE-Exchange Server2016, CompTIA A+  ,Network +and Server+, Apple certified Associate Mac integration 10.13. I’ve worked on  IT support specialist and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix problems.
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Motasim Ibrahim's full profile and courses »
Go to class »

8.7

Classbaze Grade®

9.5

Freshness

7.6

Popularity

8.4

Material

Detailed Analysis »

115 Questions and answers . Prepare for your IT Support Tier 1 interview
Go to course »
Platform: Udemy
Price: check current price
Language: English
Next start: On Demand

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