Giving and Receiving feedback is an essential part of today’s performance management culture across organisations. Doing this well can result in increased performance levels, engaged employees, boosted morale and supports individuals achieve their potential.
In this course, you will learn key aspects of giving and receiving feedback. The learning outcomes cover:
1. You will understand what is performance management and the context in which it exists. You will also understand how to enhance the performance review experience by focusing on making it purposeful performance management.
2. You will be introduced and understand the concept of “Always On” conversations around performance and feedback.
3. You will learn how you can prepare and have effective performance discussions by following a 3-step approach focused on Expectations, Feedback and Development.
4. You will learn top tips on how to have performance discussions remotely if you and your team/manager work in this way.
5. You will learn how to have inclusive and open feedback discussions.
The purpose of this course is to help you develop the skill of having performance discussions, using a simple structure which can help reduce anxiety and maximizes the opportunity for learning and continuous improvement on the part of the individual.
This course is intended to be very concise and direct, focused solely on this important skill of having performance discussions and both giving and receiving feedback.
Used at Citibank®, Yelp!®, Oracle®, and other leading firms. Build your communication skills and earn your certificate!
4.4
★★★★★ 4.4/5
10,022 students
