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Service Desk Analyst Crash course for beginners.

Get Hands-On Experience for following JOB roles - Service Desk Analyst | IT Help Desk Professional | L1 IT Support | GSD
4.4
☆☆☆☆☆ 4.4/5
(331 reviews)
2,357 students
Created by
Nihal Singh

9.4

Classbaze Grade®

9.9

Freshness

8.6

Popularity

9.0

Material

Detailed Analysis »

Get Hands-On Experience for following JOB roles - Service Desk Analyst | IT Help Desk Professional | L1 IT Support | GSD
Go to course »
Platform: Udemy
Price: check current price
Video: 2h 8m
Language: English
Next start: On Demand

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Classbaze Rating

Classbaze Grade®

9.4 / 10

CourseMarks Score® helps students to find the best classes. We aggregate 18 factors, including freshness, student feedback and content diversity.

Freshness

9.9 / 10
This course was last updated on 3/2022.

Course content can become outdated quite quickly. After analysing 71,530 courses, we found that the highest rated courses are updated every year. If a course has not been updated for more than 2 years, you should carefully evaluate the course before enrolling.

Popularity

8.6 / 10
We analyzed factors such as the rating (4.4/5) and the ratio between the number of reviews and the number of students, which is a great signal of student commitment.

New courses are hard to evaluate because there are no or just a few student ratings, but Student Feedback Score helps you find great courses even with fewer reviews.

Material

9.0 / 10
Video Score: 7.9 / 10
The course includes 2h 8m video content. Courses with more videos usually have a higher average rating. We have found that the sweet spot is 16 hours of video, which is long enough to teach a topic comprehensively, but not overwhelming. Courses over 16 hours of video gets the maximum score.
The average video length is 1 hours 51 minutes of 28 IT Support courses on Udemy.
Detail Score: 9.6 / 10

The top online course contains a detailed description of the course, what you will learn and also a detailed description about the instructor.

Extra Content Score: 9.5 / 10

Tests, exercises, articles and other resources help students to better understand and deepen their understanding of the topic.

This course contains:

0 article.
3 resources.
0 exercise.
0 test.

In this page

About this course

  The course will teach you this
  What you need to START the course
  Who can start this course?
General questions
  Coupons & Discounts
  Guarantees & money back
  Financial aid
Teacher
Classbaze hand picked recommendations

About the course

Do you want to start your career in the IT world? Then You are in the right place!
I just wanted to tell you guys first, I have only added those important videos in this course that will help you with Given JOB Roles.
Service Desk Analyst | IT Help Desk Professional | L1 IT Support | Global Service Desk (GSD).

This course is designed to help you crack the Service Desk Analyst/ IT Support/IT Service Desk interview.
When you want to become an IT specialist, you have to start from the basics, how they work, how to install operating systems and software, how they communicate, how to manage them, and of course, troubleshooting all that.
The instructors’ experiences sum up to more than 9 years in total in this field, so you will get all the necessary information which helps you to start your career in the IT world.
We structured the course from the most basic knowledge required, Installing Windows 10 OS and basic software installation.
This is completely job-based training, we have covered all the topics in this course which help you to Crack the interview, but yes you should need to have the basic knowledge of the computer to start this course.
As more than 70% of the course contents are practical demonstrations, we highly encourage you to have a test PC to apply and practice to maximize your learning experience outcomes.
please let me know if you want me to upload more videos that you think should be part of this course, I will happy to upload them.
also, if you want to have Windows 10 machine for the practice you can let me know I will arrange it for you online.
Are you ready to get into this world? Do you want to land your next IT job? Here is your key for that, enroll now in this course, and let’s begin the journey.
All the best! Join now! and please please provide your feedback that really matters for us.

What can you learn from this course?

✓ Windows 10 Operating system Installation.
✓ Computer IP Address,
✓ Windows 10 32bit vs 64bit / Windows 10 Different Edition.
✓ MS Office 2016 Installation/Uninstallation.
✓ Outlook 2016 troubleshooting.
✓ Request/Incident Ticket Creation using Service Now ticketing tool.
✓ Service Desk Analyst Interview Question and Answer.
✓ Service Desk Call Handling Demo Call.
✓ Use of Citrix Director and vCenter Console for Service Desk role.
✓ Bonus: Career in Service desk or Career after Service Desk Analyst Job.

What you need to start the course?

• We would explain everything from start. No coding knowledge required.
• Better to have own PC to apply same practice which you learn from training.

Who is this course is made for?

• Graduate, Diploma Holders.
• Those all who looking Job in IT Support | Help Desk | Service Desk Analyst.

Are there coupons or discounts for Service Desk Analyst Crash course for beginners. ? What is the current price?

The course costs $14.99. And currently there is a 25% discount on the original price of the course, which was $19.99. So you save $5 if you enroll the course now.
The average price is $15.2 of 28 IT Support courses. So this course is 1% cheaper than the average IT Support course on Udemy.

Will I be refunded if I'm not satisfied with the Service Desk Analyst Crash course for beginners. course?

YES, Service Desk Analyst Crash course for beginners. has a 30-day money back guarantee. The 30-day refund policy is designed to allow students to study without risk.

Are there any financial aid for this course?

Currently we could not find a scholarship for the Service Desk Analyst Crash course for beginners. course, but there is a $5 discount from the original price ($19.99). So the current price is just $14.99.

Who will teach this course? Can I trust Nihal Singh?

Nihal Singh has created 2 courses that got 345 reviews which are generally positive. Nihal Singh has taught 2,399 students and received a 4.2 average review out of 345 reviews. Depending on the information available, we think that Nihal Singh is an instructor that you can trust.

Learn everything about

Nihal Singh

IT Support folks
Hi there,

​We are IT Professionals and currently working in an MNC company, we have around 9 + years of experience in IT industries working across several different skill sets, e.g. Service Desk Analyst,  Desktop Support, Software Deployment, Patch Deployment, OS Deployment, Citrix Virtualization, VMWare vSphere 7.0, VMWare Horizon, Hyper-V, Exchange Server, Power Shell, Azure Architect.
​
We folks are very passionate about providing online training and started teaching online courses in 2015. So far we have trained +9000 candidates and have successfully placed around + 8700 candidates.
​
​With all the recorded training Videos you should be able to crack the interview quickly and start your career in the IT industry.

Thank you.

Nihal Singh's full profile and courses »
Go to class »

9.4

Classbaze Grade®

9.9

Freshness

8.6

Popularity

9.0

Material

Detailed Analysis »

Get Hands-On Experience for following JOB roles - Service Desk Analyst | IT Help Desk Professional | L1 IT Support | GSD
Go to course »
Platform: Udemy
Price: check current price
Video: 2h 8m
Language: English
Next start: On Demand

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